Frequently asked questions (FAQ)

We have gathered useful information and answers to some of the most frequently asked questions below. Before getting in touch, please make sure to go through this.

Frequently asked questions (FAQ)

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What is a CPR number?

Everyone who lives in Denmark for a minimum of three consecutive months or more is required to have a civil registration number called a CPR number. Having a CPR number means that you are covered by the Danish health insurance scheme. You also need a CPR number to open a Danish bank account, access your health data, borrow books from the library, etc. 

How do I apply for a CPR number?

If you live in the City of Copenhagen - or in one of our 37 partner municipalities - you must apply for a CPR number here. It is important that all the required documents are ready before you start the application process. Please note that you cannot submit your application earlier than four weeks before you arrive in Denmark.

How long does it take to receive my residence card?

The arrival time of your residence card may vary. The expected time of arrival is clearly stated in your residence permit letter. If you have not received your residence card within the time stated in your residence permit letter, make sure to contact either SIRI or the Danish Immigration Service. If you are unsure of which agency your residence permit was issued by, please look at your resident permit letter for the contact information.

When will I get my health insurance card (yellow card)?

It takes 2-4 weeks. Your name should be clearly displayed on your letterbox so that you can receive your health insurance card by post. If you haven't received the card after four weeks, please contact your local Citizen Service Center (‘Borgerservice’ in Danish).

Can I use the health care system before receiving my health insurance card (yellow card)?

Yes, you can. When your CPR registration is complete, you will be allocated a general practitioner (GP/family doctor). After creating your MitID you will be able to activate your health card app ’Sundhedskortet’, which is your digital yellow health card.

Do I need to have both the physical health insurance card (yellow card) as well as the app?

You can choose to have the digital health insurance card app ’Sundhedskortet’ only. If you do not want the physical card, please make sure to cancel the physical card in the app or on lifeindenmark.dk.

I found a new place to live in Denmark. How do I change my address?

You must always be registered at the address where you live. You must change your address in Denmark using your MitID on lifeindenmark.dk. Please note that if you do not report your change of address, you risk a penalty.

I'm going abroad for a while but planning to return back to Denmark. Do I need to register as have left Denmark?

Can I get help to fill out my CPR application at International House Copenhagen?

No, sadly we cannot provide assistance with filling out CPR applications at International House Copenhagen. It is your own responsibility to fill out the CPR application, but you are always welcome to reach out if you have questions regarding the application process.