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Privacy policy

International House Copenhagen's website, Facebook page and event registration is managed by the City of Copenhagen. This Privacy Policy helps you understand what personal information we collect and how we use it.

1. Identity and contact information for International House Copenhagen (the City of Copenhagen)

The Culture and Leisure Administration under the City of Copenhagen is the data controller of your personal information which you register on International House Copenhagen's website, Facebook page and event registration.

The City of Copenhagen, Borups Allé 177, 2400 Copenhagen NV, CVR no.: 64942212.

2. Contact information for the City of Copenhagen’s Data Protection Officer

Intern Revision, Suhmsgade 4, 2nd floor, 1125 Copenhagen K.

You can find the contact information for the City of Copenhagen’s data protection officer here.

3. The purpose of our processing of your personal data

International House Copenhagen (the City of Copenhagen) collects personal information on our website, social media and through event registration, the purposes of processing of your personal data are following:

We process your personal information for the purposes of providing the services, including the services at your request.

We process your personal information after you have given us your consent to share them on social media in relation to our offers and activities.

We process your personal information for the purposes of customizing the content of our events and to optimize our services.

4. The basis for our use of your personal data

The applicable legal basis for the processing of your general personal data is GDPR, article 6, section 1, e.

5. The types of personal data we process

When we receive an enquiry from you, we process your name/username and the content of your enquiry.

In connection with event registration, we collect personal data such as name, e-mail, nationality, occupation, and purpose of stay in Denmark to customize the content of our events and services. 

When we advertise our events on Facebook, it is ofted targeted through categories such as sex, age, geographic areas, and interests based on the knowledge that the social media platforms have already registered about you. We only have access to the information in a pseudonymized form. As such, it is only the individual social media who can identify you based on the information.

6. Responsibility for the content of enquiries

The individual user has the responsibility for the content of an enquiry. We recommend that you do not share information that you do not want published. We also reserve the right to remove offensive material or material that is either illegal or does not comply with our guidelines on our Facebook page.

We do not process individual case handling through our website or social media platforms, just like we do not use the Messenger function on Facebook.

7. Recipients or categories of recipients of the personal data

In connection with event registration, we share your personal information with event partners that we collaborate or co-host with. 

8. Transfer of personal data to a third country or an international organization

International House Copenhagen does not transfer your personal information to recipients outside the EU and EEA.

9. The period during which your personal data will be stored.

In connection with the above purposes, International House Copenhagen stores your personal information for up to 5 years.

10. Your rights

According to the General Data Protection Regulation, you have a number of rights in connection with the processing of your information. These are summarized below. If you wish to make use of your rights, you must contact International House Copenhagen.

Right to see information (right of access)

You have the right to access the information that is processed about you.

Right to rectification

You have the right to complete the incomplete personal information about you, including providing a supplementary statement.

Right to erasure

In special cases, you have the right to require deletion of your personal information before the predefined deletion occurs.

Right to restriction of processing

In certain cases, you have the right to require restriction of the processing of your personal information. If you have the right to restrict the processing, we may, apart from storage, only process your personal information with your consent, or for the establishment, exercise or defense of legal claims, or for the protection of the right of another natural or legal person or for reasons of important public interests of the Union or of a Member State.

Right to object

In certain cases, you have the right to object our otherwise lawful processing of your personal information.

Right to transmit information (data portability)

In certain cases, you have the right to receive your personal information in a structured, commonly used, and machine-readable format and to have this personal information transferred from one data controller to another without hindrance.

If you wish to make use of your rights as described above, you are welcome to contact International House Copenhagen.

In connection with inquiries regarding your rights, you may be asked to provide sufficient information for your request to be answered. Your inquiry will be answered as soon as possible and within one month at the latest.

You can read more about your rights in the Data Protection Authority's guidance on the rights of data subjects here.

You have the right to make a complaint to the Danish Data Protection Authority if you are dissatisfied with the way International House Copenhagen processes your personal information. You will find the Data Protection Authority's contact information here.